8410 E. Washington St. Chagrin Falls, OH 44023 440-543-3555

Privacy Policy from Fidelity Auto Sales

CONSUMER PRIVACY STATEMENT

Our Dealership, Is serious about keeping your personal information private and secure. This notice of our privacy policy explains how we use and protect your information. This form constitutes a legal notification and once accepted by you, authorizes this dealership to use this information to assist you in acquiring the products and services you seek. PLEASE READ THIS AUTHORIZATION AND PRIVACY STATEMENT CAREFULLY BEFORE YOU ACCEPT.

WHERE WE GET INFORMATION ABOUT YOU

The information we get about you comes from different sources and may include:

  • Information you give to us on applications or other forms, which may include your name, address, drivers license number, employment history, income, telephone numbers, e-mail addresses and Social Security number.

  • Representations you make to us, such as your employment history, account balances, payment histories and your relationships with other persons or entities you have listed as references.

  • Information from your transactions with us, our affiliated companies or our business partners who may provide you other related services.

  • Information we receive from consumer credit reporting agencies to confirm, verify or add to facts you provide us on applications or other forms. Data collected by such a reporting agency may be kept by them and later shared with others who are entitled to use these reports. That personal information gathered by consumer credit reporting agencies will be provided to others only as allowed by federal and state Fair Credit reporting laws.

  • Information we receive from your insurance agent or broker to confirm the presence of applicable insurance coverages required under an installment payment agreement.

OUR DEALERSHIP DOES NOT SELL OR RENT INFORMATION ABOUT YOU TO OTHERS.

In order to conduct our business and offer you the products and/or services that you may want, we may share your information within our company or affiliated companies (companies related by common ownership). The law allows us to share your financial information solely for the purpose of providing you the products and services you seek from this dealership. The law allows us to share your financial information with our affiliates or third parties outside of our dealership in order to service, market or underwrite our products and services to you. We may also share your information with financial institutions we have entered into a written contract with in order to provide you with financial products. We do not disclose your information to anyone else unless allowed or required by law. You cannot prevent these disclosures. You can limit our sharing of your personal information with affiliated and non-affiliated third parties to market their products to you. By signing this form, you are authorizing this dealership to share your nonpublic personal information with affiliated and/or non affiliated third parties that may have products or services that may be of value to you. You may refuse to allow us to share information with affiliated and non-affiliated and non-affiliated organization in order to market products and services other than ours; however, in doing so, you may not receive offer for other products and services that may be of value to you. If it is your intent to issue such a refusal (also known as an opt-out).


HOW WE PROTECT ANY NON-PUBLIC PERSONAL INFORMATION WE COLLECT ABOUT YOU.

We maintain physical, administrative, procedural and technical safeguards to protect this personal information from unauthorized access.

Access to your personal information is limited only to those who have a business need to do so. We also expect our vendors, affiliated companies, third parties, insurance agents and others to maintain a high regard for privacy and to safeguard all customer information.

In the event the security of your information is breeched, we will notify you once the breech is brought to our attention.

We follow the laws of the state within which this dealership is domiciled when that law provided you more protection than federal law.

Authorization to share information with both affiliated and non-affiliated organizations:

I acknowledge that I have reviewed and accepted the terms and conditions set forth in this privacy statement.

Our Reviews

Read More Reviews from - 2017 Reviews on Cars.com

See them on Cars.com!

John L. via Cars.com Reviews - 2013 Ford E150 Cargo Van

"John and Joe are great to do business with. Very professional. They even warranty replaced an item they didn't have to. Great van buying experience."  --Seven Hills. Ohio

Brittany B. via Cars.com Reviews - 2011 Ford Focus SE

"This is by far the best experience I have ever had buying a car... We had the pleasure of working with Jonathan and Joe... They both work so well together and made sure we were taken care of like royalty... The actual process of purchasing was also pretty pain free, we did most of it on the phone and when I came in basically all that was left to do was test drive and sign the papers... Most of the reason I chose this Dealer is because of the amazing reviews... If you are the kind of person who loves being backed in a corner ..., this is not the place for you. But, if you would like a relaxing, pain free experience to find your next vehicle, I would highly recommend Fidelity!"  --Brooklyn, Ohio

Andrea Browning via Cars.com Reviews - 2003 Acura MDX

"We were beyond satisfied with our purchase experience! Thank you to Jonathon for helping our family find the perfect transportation for our busy lifestyle ! Will be happy to return when looking for another vehicle!"  --Westerville, OH

Mitchell Friedman via Cars.com Reviews - 2014 Toyota Avalon XLS

"My family has purchased several cars from Fidelity over the past few years. Jonathan and Joe always provide great service. I rely on their judgement and integrity when purchasing a used car; and always receive a clean, serviced automobile at a fair price. We would not go anywhere else."  -- Shaker Heights, Ohio

Gino Surace via Cars.com Reviews - 2014 Chevy Express Cargo Van

"Over and above expectations for customer service. The process was quick, easy and they completely accommodated my difficult schedule. Very happy with the van I purchased and will definitely shop there again in the future."  --Brunswick. Ohio



Abby K. via Cars.com Reviews - 2009 Mercury Mariner

"Jonathan and Joe were great to deal with. Easy buying process, extremely responsive, willing to work with me and were very transparent and honest. No high pressure at all. I drove from Western PA to pick up the car and they were willing to meet my son and me to deliver it. Would absolutely recommend them for anyone looking to buy a car." --Pittsburgh, PA

Bill B. via Cars.com Reviews - 2014 BMW 528 XI

"I have purchased 6 vehicles from Fidelity, and will not buy from anyone else. The team makes the process easy, no pressure and always willing to offer assistance. I trust their opinion and admire their integrity. First class operation. I have sent dozens of friends to Fidelity, and each one has had the same experience. My wife and I are fortunate to have a true friend in Fidelity!"  --University Heights, Ohio

Marlie S. via Cars.com Reviews - 2015 Mitsubishi Outlander

"We recently purchased a car from Fidelity Auto. We called Jonathan to set up a test drive. When we arrived, he had the car ready to go, and we were out of there with our new car in an hour and a half--a record compared to our previous experiences buying from large dealerships. Jonathan was an amazing, personable, and no pressure salesman. From test driving to the buying process to even transferring from OH to PA, Fidelity Auto went above and beyond to ensure that our needs were met, and exceeded! After purchase, we realized that the fog lights were out, and Jonathan has set up a replacement of the lights AND detailing of our car. Now, that's customer service! I will continue to recommend Fidelity to all."  --Pittsburgh, PA

Jim C. via Cars.com Reviews - 2004 Jeep Grand Cherokee

"Purchased a used Grand Jeep Cherokee from Joe Perry, the nicest guy you would want to meet, handled everything from the top very quickly and professionally on site. Victoria also was very friendly and followed up with all the necessary extras. Fidelity Auto will be our go to dealership from now on. We will also recommend to family and friends to check them out. Love that car!!"  -- Painesville Twp., Ohio

Directions

Fidelity Auto Sales, 8410 E. Washington St., Chagrin Falls, OH 44023 440-543-3555